ROAD SIDE ASSISTANCE

Road Side Assistance Programme (Within Warranty)

Ashok Leyland Road Side Assistance Programme is a 24x7 emergency support provided in the event of any mechanical or electrical breakdown and or traffic accident of a vehicle. It is an initiative to increase the Ashok Leyland focus on its customers. The Road Side Assistance Program was launched with the aim of providing emergency road side assistance services round the clock to ensure a pleasurable and uninterrupted journey virtually anywhere in India.

Our Road Side Assistance is: 9779455010

The program is designed to enhance the customer ownership experience and ensure that customers get immediate and hassle free service in the event of any vehicle breakdown. The scheme will be available as a complimentary service for vehicles with in basic warranty period. The 24×7 Road Side Assistance program covers services such as: wheel change, fuel delivery up to 5 litres, opening the vehicle in the event of a key lock-out, rectifying electrical problems related to the battery and fuse, on-spot repairs for complaints that can be attended to on site and vehicle towing to the nearest workshop in cases of an accident or breakdown.

Road Side Assistance Programme (Within Warranty)

• Break Down/Accident : Roadside repair or vehicle recovery in case of breakdown/road traffic accident.
• Tire Related : Tire punctures-replacement of punctured tire with the spare tire.
• Battery Related : Dead battery-jump start.
• Key Related : Locked keys, lost keys or broken vehicle keys.
• Fuel Related : Out of fuel, incorrect fuel or contaminated fuel.

Terms & Conditions:

• The service is applicable for the basic warranty period of the vehicle.
• The 24 x 7 Road side Assistance is available up to a distance of 50 kilometer from an Ashok Leyland authorized workshop.
• The service is applicable for a condition in which the vehicle has been immobile.
• Cost of parts replacement is not included, unless covered under Ashok Leyland Warranty.
• Cost of repairs made to your vehicle is not included, unless it is covered under Ashok Leyland Warranty.